Unbox & check
Purchase from Ledger or an authorized retailer. A genuine Ledger device is not preconfigured with a recovery phrase.
Learn about device authenticityNew to Ledger? Take it one step at a time. Set up your device, secure your recovery phrase, and learn the essentials before you explore.
Your keys stay yours. Your recovery phrase belongs offline.
Give yourself a few quiet minutes. Follow the official instructions on your device and in Ledger Wallet.
Purchase from Ledger or an authorized retailer. A genuine Ledger device is not preconfigured with a recovery phrase.
Learn about device authenticityDownload Ledger Wallet only from Ledger’s official website. Follow the in-app prompts to initialize your device.
Go to the official downloadYour device generates your recovery phrase. Write it on paper and store it somewhere private and secure—never digitally.
Read recovery phrase basicsYour device screen is the source of truth. Never use a phrase supplied by someone else.
Your 24 words are the backup to your wallet. Anyone who has them can access your crypto. Keep them offline, private, and out of photos, cloud storage, and messages.
Visit Ledger AcademyOnly record the words displayed on your own device.
Keep it somewhere secure that only you can access.
Support teams will never need your recovery phrase.
Take your time. Self-custody is easier when you know the basics.
A hardware wallet keeps your private keys protected by a secure chip in a physical device. You approve transactions on the device itself, helping keep your keys offline.
Your recovery phrase is the backup that can restore access to your accounts on a compatible wallet. Keep that phrase safe and private; never share it with anyone.
No. Your recovery phrase is yours alone, and Ledger support will never ask for it. Anyone asking you to share it is not legitimate support.
Only download the app through Ledger's official website at ledger.com/ledger-wallet. Check the address carefully before downloading.
Download Ledger Wallet and follow the setup guide from Ledger.